PETER ZELLNER
Peter Zellner
Product Design & Experience Strategy
I work across service design, product design, and operations to turn ambiguity into measurable results.
About
I design within complex enterprise environments where clarity, structure, and alignment matter as much as usability.
I simplify workflows, define ownership, and turn ambiguous problems into systems that teams can execute against.
My focus is on adoption, operational efficiency, and measurable impact.
How I work
Map end-to-end systems and identify breakdowns
Turn ambiguity into clear flows, roles, and next steps
Partner with product, engineering, and operations to deliver
Prototype and validate to reduce risk early
Measure impact through adoption, speed, and error reduction
PAST EXPERIENCE
Lead UX Designer
The Home Depot
2022 - Present
UX Strategist
Travelport
2016 – 2022
UX / Product design manager
Macquarium
2007 – 2016
Sr Designer
Genex
2000 – 2007
Selected Work
Work focused on operational clarity, system design, and measurable impact.
